RETURNS AND CANCELLATIONS
We have a 5-day return policy, which means you have 5 days after receiving your item to request a return.
Please inspect your order upon arrival and contact us immediately if the item is defective, damaged or if you receive the wrong item so that we can evaluate the issue and make it right. If a product you ordered is received in faulty condition or is not as shown to you on the website, you are entitled to a refund, exchange, or credit.
To be eligible for a return, your item must be unused and in the same condition that you received it. It must also be in the original packaging. Unfortunately, we do not refund, or exchange opened or used products. Shipping costs are the responsibility of the customer and are non-refundable.
Unfortunately, we cannot accept returns on sale items or gift cards.
To start a return, you can contact us at firstname.lastname@example.org
Event cancellations are possible 5 days before the event with a full refund of the payment. In case you cannot participate on your chosen date and did not cancel your participation you can choose another date and event of the equal value. If the event is of higher value you can choose to participate and cover the difference.
COLLECTING AND USING YOUR PERSONAL DATA
While using Our Service, We may ask You to provide Us with certain personally identifiable information that can be used to contact or identify You. Personally, identifiable information may include, but is not limited to:
First name and last name
HOW YOUR INFORMATION MAY BE USED
Soap Opera Bangkok may use your Personal Data for the following purposes:
To create your account, identify you as a user of the Website, and customize the Website for your account;
To register you for the workshops;
To send you promotional information, such as newsletters. Each email promotion will provide information on how to opt-out of future mailings;
To send you administrative communications, such as administrative emails, confirmation emails, technical notices, updates on policies, or security alerts;
To respond to your comments or inquiries;
To provide you with user support;
To track and measure advertising on the Website;
To protect, investigate, and deter against unauthorized or illegal activity.
On the Website, you may subscribe to our newsletter, which may be used for advertising purposes. All newsletters sent may contain tracking pixels. The pixel is embedded in emails and allows an analysis of the success of online marketing campaigns. Because of these tracking pixels, we may see if and when you open an email and which links within the email you click. Also, this allows the Website to adapt the content of future newsletters to the interests of the user. This behavior will not be passed on to third parties.
SECURITY OF YOUR PERSONAL DATA
The security of Your Personal Data is important to Us, but remember that no method of transmission over the Internet, or method of electronic storage is 100% secure. While We strive to use commercially acceptable means to protect Your Personal Data, We cannot guarantee its absolute security.
LINKS TO OTHER WEBSITES
We do not knowingly collect personally identifiable information from minors. If You are a parent or guardian and You are aware that Your child has provided Us with Personal Data, please contact Us. If We become aware that We have collected Personal Data from a minor without verification of parental consent, We take steps to remove that information from Our servers.
Last updated: April 2021